The reason I am trying to enter the form within a workflow is because currently when a user submits the request via a manually created workflow, there is no data within the reaction_added payload to state who submitted that workflow initially so as you can see in the block of code under all the variable declaration I am grabbing the user_id via the conversation history which is not efficient. So the issue I am facing here is, I am trying to implement a solution where I have this form I am trying to implement in a workflow builder, so when I user accesses this form via a shortcut within a specific channel, they can fill in a request and the request gets posted in the channel for us to ack or mark as completed.
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